Privacy Policy

Sunwell Solutions Ltd ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This policy explains what data we collect, how we use it, and your rights under Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act (PDPA).

Who we are

Sunwell Solutions Ltd is a company registered in Sofia, Bulgaria. We provide managed IT, cybersecurity, integration, and consultancy services.

For data protection enquiries, contact us at privacy@sunwellsolutions.com .

What data we collect

When you use our contact form, we collect: your company name, email address, phone number (if provided), sector, service interest, and the content of your message. We collect this data solely to respond to your enquiry.

We may also collect standard web analytics data (such as pages visited and browser type) through privacy-respecting analytics tools. We do not use cookies for advertising or tracking purposes.

How we use your data

We use your contact details to respond to your enquiry and, where relevant, to follow up on our conversation. We do not add you to marketing lists without your explicit consent. We do not sell or share your personal data with third parties, except where required by law or necessary to deliver our services (for example, email delivery providers).

How long we keep your data

We retain enquiry data for up to 24 months, after which it is securely deleted unless an ongoing business relationship requires us to keep it longer.

Your rights

Under the GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Request portability of your data

To exercise any of these rights, contact us at privacy@sunwellsolutions.com . You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP):

Security

We are ISO 27001 certified. Your data is handled in accordance with our certified information security management system and protected by appropriate technical and organisational measures.

Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.