SunwellSolutions.com Privacy Policy

Effective 9 December, 2021

Please read this carefully

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

Sunwell Solutions LTD collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Sunwell Solutions LTD with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Complete a contact form to learn more about our services.

How will we use your data?

Sunwell Solutions LTD collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Contact you to answer any questions about our services.

How do we store your data?

www.sunwellsolutions.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
 

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

The time period for which we retain information varies according to the law provisions about the use of that information. In some cases, there are legal requirements to keep data for a minimum period of time. Unless specific legal requirements dictate otherwise, we will retain information no longer than is necessary for the purposes for which the data were collected or for which they are further processed. Customer personal data will be held for as long as the customer holds a services agreement for the provision of services with us. Following termination of service, personal data shall continue to be retained for the minimum period mandatory under local law. Following this mandatory period, personal data shall be retained for no longer than necessary to allow for the defense of legal claims in accordance with applicable statutory limitation periods under local law. Following the expiry of this period, personal data held by us will be destroyed.

Marketing

Sunwell Solutions LTD would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Sunwell Solutions LTD from contacting you for marketing purposes or giving your data to other members of the Sunwell Solutions LTD Group.

If you no longer wish to be contacted for marketing purposes, please use the unsubscribe link at the bottom of the marketing e-mail.

What are your privacy rights?

Sunwell Solutions LTD would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Sunwell Solutions LTD for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Sunwell Solutions LTD correct any information you believe is inaccurate. You also have the right to request Sunwell Solutions LTD to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Sunwell Solutions LTD erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Sunwell Solutions LTD restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Sunwell Solutions LTD’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Sunwell Solutions LTD transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Email us at: privacy@sunwellsolutions.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.


How do we use cookies?

Sunwell Solutions LTD uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Sunwell Solutions LTD uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Sunwell Solutions LTD uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Sunwell Solutions LTD sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Sunwell Solutions LTD website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Sunwell Solutions LTD keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 09 December 2021.

How to contact us

If you have any questions about Sunwell Solutions LTD’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@sunwellsolutions.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Sunwell Solutions LTD has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: kzld@cpdp.bg

Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria